Jeff Wyler Automotive Family
  • 13-Sep-2017 to 13-Nov-2017 (CST)
  • Administrative/Clerical
  • Milford, OH, USA
  • Hourly
  • Full Time

Health plans/dental plans/life insurance/401k/paid vacations/employee pricing for vehicles, repair and service

Title Clerk Job Description

Title Clerk Job Responsibilities:

Process vehicle titles using the respective states/agencies guidelines in a timely and accurate manner to assure a high level of customer satisfaction

Title Clerk Job Duties:

  • Accurately process incoming titles daily from dealerships, match the consignor checks daily to the title and invoice.
  • Answer customer inquiries or concerns in person, e-mail, fax or telephone in a professional, customer- focused manner.
  • Open and accurately record incoming titles daily according to established procedures.
  • Troubleshooting and problem resolution specific to titles; odometer discrepancies, power of attorney, etc.
  • Match sold titles with invoices
  • Maintains a professional, calm manner when negotiating with difficult or upset customers.
  • Maintains a high level of confidentiality.
  • Contributes to and encourages others to demonstrate a team focused, values based, service culture throughout the company.
  • Performs other duties as assigned or requested to assure optimum service levels.

Deal Processor Skills and Qualifications:

  • High School Diploma or the equivalent
  • Ability to read and comprehend instructions
  • Professional personal appearance
  • Excellent communication skills
  • Ability to learn different computer functions and programs, calculator and other office equipment
  • Ability to maintain a professional and pleasant attitude under a variety of circumstances
  • Ability to work with all types of people
Jeff Wyler Automotive Family
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